Elevate your success with Salesforce

Salesforce Marketing Cloud is a Marketing Automation tool that uses a digital-first approach to create engaging interactions that turn visitors into lifelong customers. We help our customers to leverage the power of Salesforce Marketing Cloud to make every touch point count.Features:

• Journey Builder
• Email Marketing
• Mobile Marketing
• Advertising Studio
• Customer Data Platform (Salesforce Data Cloud)

Benefits:

• Increased customer engagement and retention
• Improved targeting and personalisation
• Enhanced marketing campaign performance
• Streamlined cross-channel marketing efforts
• Comprehensive data management and insights

Salesforce Marketing Cloud – Account Engagement, previously known as Pardot, is a Marketing Automation tool that decreases manual tasks and lets you scale with speed. We help our customers to leverage the power of Salesforce Marketing Cloud – Account Engagement by enabling them to harness the power of automation, generate new leads and gain true insight into ROI.Features:

• Lead Generation and Management
• Email Marketing and Campaigns
• Analytics and Reporting
• Sales Alignment and CRM Integration
• Social Media Marketing
• ROI and Marketing Attribution

Benefits:

• Improved Lead Management
• Enhanced Marketing Efficiency
• Sales and Marketing Alignment
• Data-Driven Decision Making
• Scalability and Customisation

Salesforce Revenue Cloud is a robust cloud-based software solution that enables organisations to manage and monitor their sales pipeline and performance. It provides users with an up-to-date view of their sales data, allowing them to make informed decisions about where to focus their resources.Features:

• 360-Degree View of Revenue
• Revenue Recognition and Forecasting
• Contract Lifecycle Management (Salesforce CPQ & Billing)
• Revenue Analytics and Insights
• Partner and Channel Management

Benefits:

• Increased Revenue Visibility and Accuracy
• Enhanced Revenue Forecasting and Planning
• Improved Contract Management Efficiency
• Data-driven Revenue Optimisation
• Strengthened Partner Relationships and Channel Performance

Salesforce Experience Cloud, previously known as Salesforce Community Cloud, is a digital platform that enables businesses to create connected CRM-powered digital experiences. We help our customers to leverage the power of the Salesforce Experience Cloud by creating stunning customer experiences that encourage loyalty and advocacy.Features:

• Personalised User Interface
• Community Building and Collaboration
• Content Management and Delivery
• Seamless Integration and Data Sharing
• Mobile App and Offline Access
• Analytics and Reporting

Benefits:

• Elevate Customer Engagement:
• Cultivate Branded Communities
• Accelerate Self-Service Capabilities
• Streamline Content Management:
• Foster Collaboration and Knowledge Sharing:
• Enhance Mobile Experience
• Attain Actionable Insights:

Connecting your contact centre with Salesforce Service Cloud can result in a huge win for your service team. By using data available across Salesforce, you will have full visibility about your customer concerns and success metrics. With this information, you can save time and resources – while increasing engagement and customer satisfaction.Features:

• Omnichannel Support
• Case Management
• Knowledge Base
• Service Analytics
• AI-Powered Chatbots
• Mobile Support
• Community Portals

Benefits:

• Experience Enhanced Customer Satisfaction
• Boost Agent Productivity
• Scale and Customize to Fit Your Needs
• Ensure Data Security and Compliance

Personalise Your Sales Cycle With Salesforce Sales Cloud. To succeed in today’s competitive market, you need a CRM tool that will give your business the edge.Features:

• Contact and Lead Management
• Opportunity Management
• Sales Performance Tracking
• Sales Process Automation
• Mobile Sales Productivity
• Sales Collaboration
• Integration and Customization
• Security and Data Management

Benefits:

• Streamlined Contact and Lead Management
• Enhanced Opportunity Management
• Real-time Sales Performance Tracking
• Streamlined Sales Process Automation
• Mobile Sales Productivity
• Sales Collaboration and Communication

Salesforce Nonprofit Cloud is a digital platform designed to help Nonprofit organisations to build relationships that impact real change. Salesforce Nonprofit Cloud provides nonprofits with a CRM that covers everything from Donor Management to Grant-making.Features:

• Donor Management
• Fundraising and Grants Management
• Volunteer Management
• Program Management

Benefits:

• Increased operational efficiency
• Enhanced donor engagement and stewardship
• Streamlined fundraising and grant management processes
• Improved volunteer management and engagement
• Better program planning and impact measurement